Privacy Policy
Valid as of 17th January 2025
This document outlines the Caiquetios (we/us/our) Privacy Policy, detailing our commitment to protecting your personal data, and ensuring compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
Information collected
In using this website certain types of information are transmitted to us. This information includes the following:
- Technical information: IP address, Browser and Operating System type and version. This information is required to test and monitor the performance of the site on different platforms.
- Anonymous Usage Data: Including pages visited, time spent on site and other behaviours. This information is required for us to further optimise the experience of our customers.
- Cookie Data: As detailed on our Cookies Policypage. Required for the function of the website.
- Personal Information: Including name, address, phone numbers and payment information. This information is only collected as part of the checkout process to allow us to process and deliver your order or submitted to us with your consent as part of our contact or signup forms.
Use of information collected
We only use personally identifiable information to complete orders placed with us, and to reply to questions submitted. If you have chosen to sign up to our newsletter, we will use your email address to contact you regarding exclusive offers, events and new items. You can unsubscribe from the newsletter at any time by contacting us with your request.
Anonymously collected data will also be used to improve our services and provide technical support in using the website.
Data sharing
Under no circumstances will your personal information be disclosed, sold or transmitted to any 3rd party, except in processing payment information or if we are required to do so by law.
Data security
All data kept by us is secured by industry standard protocols, and we further ensure your security by only retaining data for as long as necessary to complete your order (Typically 90 days). In the unlikely event of a data breach, we will make every effort to inform you as soon as we are made aware of the event and take steps to notify breach-monitor websites of the issue.
Your Rights
You have full rights to your personal data including Right to be informed, right of access, rectification erasure, objection and right to withdraw consent. If you wish to enact any of these rights, please contact us with the details and we will take the necessary steps to fulfil your request.
Contact
For further information or clarification, please get in touch using the form on the Contact Us page